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Pharmacy Benefit Management
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Digital Front Door for Seamless Patient Engagement

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Digital Front Door - a long-standing industrial concept - is poised for a resurgence in the diverse and dynamic landscape of healthcare delivery systems. All types of hospital systems, including safety net, regional and rural facilities, and large integrated delivery networks, stand to benefit significantly from leveraging Digital Front Door technologies to enhance patient access and outcomes. The Digital Front Door encompasses a suite of interactive and transaction-ready elements designed to facilitate digital interactions between patients and healthcare systems throughout the entire patient care journey—from pre-service to follow-up and payment. When effectively implemented, a Digital Front Door strategy can improve healthcare access, increase patient engagement, and minimize or eliminate the reliance on manual and paper-based processes. This patient-facing platform offers a seamless and personalized experience, enabling patients to manage their healthcare needs efficiently.

We pride ourselves on being at the forefront of Digital Front Door Services, transforming how healthcare organizations engage with patients in the digital age. With a focus on creating seamless, intuitive, and user-friendly digital experiences, we leverage technology and innovative strategies to enhance patient access, engagement, and satisfaction.

Digital Front Door Solutions & Services

  • Integration with EMR/EHR
  • Dashboards for Patient Engagement
  • HIPAA Compliance
  • Telemedicine Integration
  • Care Coordination
  • Health Tracking and Analysis

As one of the innovative digital front door companies, Accion Labs brings healthcare domain expertise to help organizations implement Electronic Health Records (EHRs) and Continuum of Care platforms. We specialize in workflow optimization, Lean Sigma quality control, Revenue Cycle Management (RCM), and Clinical Specialty, ensuring an interconnected, efficient, and patient-focused healthcare environment. 

Our comprehensive digital front door solutions empower healthcare systems to bridge gaps in care delivery, strengthen patient engagement, and achieve scalable digital transformation. 

 
 

We specialize in assisting healthcare organizations leverage unique opportunities for care transformation. This includes streamlining appointments and payments, increasing patient engagement, ensuring effective coordination between patients and providers, and optimizing healthcare delivery with efficient systems. Our team of senior consulting professionals brings extensive experience in healthcare operations and IT. Our specialized blend of healthcare technology & consulting services is aimed at delivering value, optimizing care management, and streamlining processes to reduce cost and foster innovation within the healthcare sector.

Our enterprise-scale mobile applications for health tracking, management, and wellness are designed to enhance the quality of care and improve accessibility to healthcare, while reducing operational costs. We specialize in developing, re-engineering, and implementing mobile and web 

healthcare applications on Android, iOS, and Windows platforms to help healthcare providers obtain insights into patient health, analyse their conditions in real-time, and offer effective care. One of our major developments is a health and nutrition tracking app that facilitates real-time healthcare management and patient monitoring.

Our Core Services

doctor Patient App Development

  • Facilitates clinician at your doorstep, enabling patients to receive care at home using medical insurance or card payments
  • Enables users to easily view appointment statuses, while facilitating easy modification & cancellation
  • Allows users to update their address book using Azure Map and track clinician’s live location 
  • Enables users to easily check notifications, booking history, and customer care contacts 
  • Allows users to book ancillary services at home
  • Enables users to set their preferences, share appointment details with family and friends, and obtain follow-ups for the required service
  • One-click feedback & rating
  • Dashboard view of patient data 

healthcare Clinician App Development

  • Care triage and coordination
  • Enables clinicians to view & manage appointments for each day
  • Offers map view for managing appointments and directions on Azure Map 
  • Enables clinicians to obtain HIPPA and EHR training 
  • Ensures treatment adherence through effective tracking, leading to better health outcomes
  • Allows clinicians to view & transfer earnings quickly

monitor Backend Apps and Web Portals

  • Availability of a CRM to manage and configure backend apps and portals for effective management
  • HL7 compliance for secure movement of healthcare data 
  • FHIR Database, covering all aspects of patient engagement
  • Fire store database
  • Customer care support website
  • Supports users (patients and clinicians) remotely
  • Facilitates booking of walk-in appointments
  • Ensures effective coordination

medical-report EHR Integration

  • API-based integration
  • Data extractions from various disparate systems
  • Seamless integrations with EPIC, Athena Health, DrChoro, Cerner, etc.
  • Availability of patient medical history
  • Pre-check in

At Accion Labs, we can act as your digital innovation partner to help you craft the most optimal digital front door approach. If you have any questions or want to explore our offerings in greater detail, reach out to us

Our Additional Services

Security and Privacy Measures

Our team ensures robust security and privacy measures for protecting sensitive patient data. We employ state-of-the-art encryption protocols to prevent unauthorized access and ensure confidentiality of healthcare data. Our compliance with regulations such as HIPAA underscores our commitment to meeting industry standards for data protection. By implementing rigorous access controls, conducting regular audits, and employing comprehensive data protection strategies, our team safeguards patient information effectively, fostering trust and upholding regulatory requirements seamlessly.
User Experience (UX) Design

We prioritize UX Design to elevate our digital solutions. We ensure intuitive navigation by meticulously mapping user journeys and designing interfaces that are both functional and easy to use. Accessibility features are integrated from the outset to ensure inclusivity, catering to diverse user needs. Our commitment extends to implementing robust user feedback mechanisms, allowing us to gather insights continuously and refine our designs based on real user experiences. By focusing on UX, we not only enhance user satisfaction but also drive engagement, delivering impactful digital experiences.

 
Interoperability Standards

We recognize that adhering to interoperability standards such as HL7, FHIR, etc. play a pivotal role in ensuring seamless data exchange across diverse healthcare systems and applications. By ensuring compliance with interoperability standards, we enable healthcare providers to efficiently communicate and share patient information, thereby enhancing care coordination and decision-making processes. This results in robust and interconnected healthcare solutions that prioritize data integrity and security.
Scalability and Future Expansion

Our Digital Front Door solutions are meticulously designed to accommodate growth and expansion by leveraging scalable architecture and design principles. This ensures seamless integration of additional functionalities that support evolving healthcare trends. Whether it's expanding user bases, incorporating new services, or adapting to technological advancements, our solutions are agile and robust, capable of evolving alongside our clients' needs. By prioritizing scalability, we empower healthcare organizations to enhance efficiency, improve patient outcomes, and stay ahead in a rapidly evolving digital landscape.

 
Training and Support

We offer training resources for both patients and clinicians to help them effectively utilize Digital Front Door solutions. By doing so, we ensure successful adoption and enhance user satisfaction. We also offer 24/7 support for quick resolution of issues. 

 
 

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